FAQ
Are refunds offered if I can't reschedule, cancel or no sh0w?
All sales are final, as indicated in our terms of service. Refunds will not be given and chargebacks will be refuted.
***We consider you a no show after 10 minutes late, if you don't notify us and you will not be refunded***
​
We also reserve the right to add on a $10 late fee for last minute session requests, if they are granted.
What happens if material isn't sent before the session?
We reserve the right to cancel your session in its entirety without a refund, if material is not sent before 1 day (24 hours) before your session time. Our tutors are very busy and tutor numerous clients a week. Bear in mind without material sent we cannot prepare adequately and do our part to render the service you paid for.
Who can I contact with more questions?
Cell: 239-257-8773
Email: tylerreichenbacher@gmail.com
This will get you directly in touch with the owner!